Usability Testing

Today users want easy and convenient, simplified tasks, user-friendly applications and navigable interfaces. When applications and websites fail, the businesses have to suffer several adversities sometimes leading to great failures. Businesses run the risk of losing on sales and client loyalty and in turn revenue when their applications lack the ease of use.

In addition to Quality Assurance, Testing-whiz accesses how easy user interfaces are to use. This is measured in terms of Learnability, Efficiency, Memorability, Errors and Satisfaction.

Testing-whiz's Usability Testing solutions allows organizations to:

• Make their applications and websites more intuitive, simple, easy to use and more engaging for the users
• Mitigate the risks of design failures in a live environment
• Evaluate real time responses of customers using the site
• Resolve interface issues prior to development and deployment
• Cut costs on correction of usability issues by identifying and eliminating them at design stage itself
• Obtain an accurate picture of user interaction with the system and site
• Develop web applications that are:
  • Usable and useful
  • Desirable and valuable
  • Findable and accessible
  • Credible

Evaluation Methods used:

• Think Aloud Protocol and Eye Tracking
• Hallway Testing and Remote Testing
• Cognitive Walkthrough and Pluralistic Walkthrough
• Interviews and Focus Groups